Volunteer Management Technical Expert – Morocco

The Gist:

Help Morocco’s Red Crescent Society strengthen its volunteer management systems and processes. This role combines hands-on technical support in a specific country with cross-regional advisory work across multiple national societies.

What You’d Be Doing:

• Deploy and train staff on VDMS (volunteer management software), including pilot branch oversight and integration into recruitment workflows
• Support implementation of new volunteer management regulations and develop non-technical training programs on Red Cross/Crescent movement principles
• Advise multiple partner national societies on VDMS deployment from setup through post-launch monitoring
• Document lessons learned and help shape the French Red Cross’s volunteer management service offering

What They’re Looking For:

• Education: University or postgraduate degree in volunteer management, HR for nonprofits, NGO capacity building, or equivalent.
• Experience: 4-5 years minimum managing volunteers in humanitarian organizations (Red Cross/Crescent experience preferred); required experience with volunteer management software tools like CiviCRM; desired experience designing and delivering training.
• Standout Qualifications: Arabic fluency, familiarity with the Red Cross/Crescent movement, adult coaching/pedagogy skills, and comfort working in multicultural environments are all valued.

Good Fit If:

You’re methodical about process design and can teach others effectively. You thrive in partnership-heavy roles where success depends on close collaboration with a national counterpart and multiple stakeholders across time zones.

Deadline: August 31, 2026